Indian Railway Catering and Tourism Corporation (IRCTC) has released an order after reviewing the tariff and menu of meals on board. Indian Railways has revised the rate to Rs 10 from Rs 7.
The circular issued by the Railway Board on 18 September 2018 states that tariff of tea as well as coffee is revised and is fixed at Rs 10 per cup. However, the circular further added that standard tea (not dip tea) will be available at Rs 5. IRCTC official was quoted in the report saying that the corporation requested the Railway Board to revise the rates of tea and coffee after complaints about vendors overcharging for these beverages.
After being flooded with complaints over being overcharged for meals, water bottles as well as tea and coffee on trains, the Railway Ministry issued a rate card. Also, the rate list was posted by the ministry on Twitter and people were asked to lodge a complaint if they are overcharged by vendors.
Railway Minister Piyush Goyal announced that if any vendor fails to provide a bill to the passenger, the food will be free. He also asked the catering staff to use POS (point of sale) machines for accounting. Additionally, the Railway Ministry recently introduced ‘Menu on Rails’ app for passengers to check the menu served on trains along with the prices.